I've never gotten a leg wax, an arm wax--let alone a Brazilian wax! The decor is adorable, and the facilities are very clean. The lady led me into the room, and gave me a few minutes alone to get cleaned up and get situated. Once she started, it literally took 15 minutes. The whole thing was a breeze. The lady (I forgot to catch her name) talked me through the whole thing and put me right at ease. I was expecting it to hurt a lot, I even got extra nervous when I realized I didn't take an ibuprofen before hand like they recommended. It barely hurt at all. It was completely tolerable. I absolutely LOVE this place.