I don't sew a lot but when I do it is frustrating when the machine is out of whack. I tried to fix the tension for hours and after breaking three needles took it to Sew Little Time. She fixed it in a matter of minutes and explained to me what was wrong. Outstanding service and all with a smile. If I ever need any sewing needs this will be the only place I head. Thank you so much for saving the day! I'd give you ten stars if I could.