We moved here from CA, where we had Verizon Fios, which was amazing. We had
Cox turned on here based on a recommendation from our landlord. It's more expensive, we have way less channels (even though we pay way more), and it never works...EVER! I have had a technician come out 5 times within the last year to fix what the previous techs mess up. I have had to have boxes switched out at the Cox store twice. I have had to have billing adjustments done because they never bill properly, and at least twice a week I have to reset my wifi box because the wifi goes out. Customer service is nice once you get them on the phone, but it is so cookie cutter. I have similar issues every time. They ask that I do the same things every time to find a solution. I am tired of this. I read reviews about the competition and it doesn't sound any better. Ugh.