Hubby took me in to look at Mustangs. John Williams was super patient with me so we could test drive all of them and see which Mustang I preferred to drive. Eventually (after spending about an hour driving cars) we started talking numbers. He was working with finance to try and get to the number that we said the car we had settled in, needed to be. At first they were not not seeing it our way due to our trade I . John had finance come out and talk with us. I have him a number, or no sale. He said "if so get this number you walk out with a new Mustang?" I told him yes. It took 5 minutes and he came out with a contract! I didn't drive off with my car until about 10:15 pm. But I got what I wanted. Pleased with the deal and the customer service.