Dropped by today to get the car cleaned before selling it. I let the salesman up-sell me to a $100 detail, withe inclusion of upholstery cleaning, wheel cleaning, and conditioning of the convertible top. I waited for almost an hour for it to be completed, not bad given the added work. In the end, the top looked okay, but the wheels were still dirty. I pointed out a few things to the attendant, and then ended up grabbing a towel and showing him the things I was cleaning. Even the basic cleaning was poorly executed.
And judging from all the negative reviews here, the management does not care. I will most likely not return.