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  • NEVER GOING BACK THERE EVER AGAIN. Bought package from Groupon and had to wait for the service 30 mins. Not only I waited to book an appointment for 2 months, the lady was very rude and working alone. She didn't even explain why I had to wait 30 mins at spa or say sorry so I thought she will explain something to me and tell me what is going on. So waited next to her while she was looking at the appointment book, then she told me just go and seat. And asked me why am I standing next to her while she was rolling her eye at me. I told her thought she will say something about delay issue and she said things happen so just go and seat. Then said what is MY problem. Really lost the word what to say by her attitude so told her about her attitude toward customer and delayed service without explaination. She said she doesn't have attitude problem but I do. To a person who was waiting for the answer of delayed operation. I never got delayed service at any other spa or poor customer service like this. When I told her that, I have a problem to get a service. Wow. Really?? She didn't even give me the documents that I usually fill out when I go to spa to checkup why am I there for massage and about my health issue. I was so upset by the way that she looked at me so cancelled the appointment on that spot and just came out. She said "okay by all means. I don't care." DON'T RECOMMEND THIS PLACE. LADY IS VERY RUDE AND NOT PROFESSIONAL.
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