One star for cleanliness.
One star for color options.
One star for customer service and environment.
However, very poor gel product (nails lasted 4 days before chipping/breaking). Customer service was nice enough to offer free fix when I called. I went in for fix but different tech assigned for repair. The shaping and technique consistency (ripples and waves in fixed nail) was subpar. I left unsatisfied. I feel for the price this place should be a few notches above competition. I paid $145 for two pedicures and one full set gel nails. Tan was original tech. Jan was repair tech.