After making salon appointment for me and my mother this weekend, well over $100 worth of hair and skin work, we ended up leaving with no work done.
As soon as we walked in no one greeted us, no one asked if we had any questions or was looking for anything, nothing. Then going back to the salon and standing in front of two associates they continued to talk to one another. Didn't even acknowledge us for 10 minutes, then turned around and started to talk to one of the hair dressers. Frustrated me and my mother walked out and then she called to make sure I was still coming to my appointment when I walked out. After telling her about our experience she said well we were busy with other things and answering phones, when clearly we stood in front of them for 10 minutes and the phone didn't ring once.
Was disappointed I didn't get my spa day, but definitely will not be going to this location again.