I really wish we did not have a rocky start...my story begins with a fantastic nice and kind lady answering their phone and educating me on roaches...she gave me an ok price and we had an appointment to bomb the condo...now the initial work was done top notch roaches were gone for a week and then we went back to square 1 roach fest everywhere...so I wish they would have had a follow up within 10 days anyway after a couple of scheduling hick ups I made it on their calendar regularly and the roaches are almost gone. Overall I am happy to recommend them.