Phoned on Wednesday to book a reservation for last night (Saturday) and the gentleman who took my information for the reservation didn't sound 100% thrilled to be on the phone or taking the reservation. Fast forward to 6:50pm last night, three of the 7 of us I had reserved for show up only to be told there wasn't a reservation, and the staff seemingly didn't care that I wad upset over the lost reservation. Now I'm not sure what the issue was, whether the guy who took the call just didn't write the info down, or if the info got misplaced, but it was highly unprofessional and not appreciated. The hostess seated us at a decent table, with a view of the hockey game on the big screens, but it took a while for our server to acknowledge our being there, she chose rather to focus on the table of 4 filled with younger guys instead. Once we got our drink orders taken she really shined. Food order was taken in quick time once the rest of the group showed up, and my only issue with my food was that my medium well steak was terrible and she only checked with one side of the table to see how their meals were. She wound up getting more tables and focused on the younger crowd that came in, rather than checking in with our group. Oh well. I guess it'll be a while till we go back there.