HORRIABLE !!! IF YOU ARE NOT GOING TO TAKE THE TIME AND LISTEN TO WHAT YOUR CLIENT IS ASKING AND JUST SNIP AWAY YOU MIGHT AS WELL BE SUPER CUTS !!! My husband and I are extremely picky and sensitive when it comes to our hair I even went in and explained for him, I mean anyone would be concerned about their hair and this lady totally just wasn't listening and I believe it was cuz they were busy trying to pack in all the customers they can. Honestly if you just want a whatever haircut yes go here. BUT if you like looking handsome GO SOMEWHERE ELSE !!! What a waste my husband is now in a HORRIABLE mood for the whole time until his hair grows out . If I could put 0 stars u would !