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  • Food was really good. Steak sandwich and portobello sandwich were both delicious, fries were fresh cut and perfectly crisp, microbrew bottle selection was solid, and decor was all well done. Service was solid as well - friendly though not gregarious, pretty prompt getting the food out, and asked us how everything was when we were done. Generally everything was great! Only points for improvement were: the menu/ ordering process could use some fine tuning and they need to work on explaining their sourcing. As others mention, the menu is a happy-dog style pad-n-golf pencil. That works at a bar where you are hanging out having a few beers while you order, but felt like an unnecessary obstacle to the order process when standing at a lunch counter while the staff watches you fill it out. Regarding sourcing, we try not to eat meat unless reasonably confident it comes from humane/ non-factory farm sources. We asked the origin of their meats and they told us it was from a butcher in northeast Ohio. That's great and satisfies the local part of the name as to the butcher. But it doesn't address the farm, and even if the meat is from Ohio, there are lots of factory farms here. For a $10 sandy (borderline NY and Boston prices), I want to know my cows and chickens had all the grass time and good feed they wanted and a humane trip to my plate. Maybe that is the case here, but that info has to be on the tip of all staff's tongue or at least on the website/ store materials when someone inquires. These are very fixable tweaks, and I'd go from an occasional to a regular if they get those two things right.
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