The tea here is great. Probably my second favourite Chatime place behind the Markham location.
However, as good as the tea is I feel this location doesn't have the same peaceful environment as most tea shoppes and coffeehouses. The staff chat with each other very loudly to the point I can barely hear my own music via earphones at regular volumes and feel the need to kill my ears in order to barely hear.
Otherwise it's a great place to have some awesome tea and work or chill out. I'd rate this location a 2.5 if Yelp would let me.