Last year it was 174,500 miles and Sue and Leah took me on all travel including two round there world trips. When stranded in the snow, I could get out with their helps - travel mates who used tavelocity and price line - no help on the other end of the internet. They had to buy new tickets and argue with the airlines. I got home a day late, they got home 4 days late and nearly 1500 each lighter. If you travel as part of your work or profession - use a professional agent. The travel web sites remind me of "discount plastic surgery" the price is predictive of the outcome and the cost of correcting the previous work. Sue and Leah have the same and more prices than you can find online and the small for for there services is worth every dollar.