this company handled my towing situation terribly they scheduled me for an appointment at 2:30 and did not show up till 2:50 and the employee that I spoke to answered the door pretty rude. They did not abide by Tempe laws( section 32 ) put in place in 2009 which state that they should of filed police report or notified the operator of vehicle which they did not do. outside the front door is a bunch of cigarette buds and there was spiders and spider webs all along the patio the customer service was terrible strongly considering legal action.
http://www.tempe.gov/Home/ShowDocument?id=8637