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| - The food and customer service were literally worse than I have ever experienced in my entire life!
I went for dinner around 4:30pm on a Saturday. Nearly all of the trays on the buffet were empty. What was left was cold, but I didn't know that until it was on my plate. When I got back to my table I had a bite of orange chicken, which was stone cold. The white rice was hard and cold. I pushed my plate to the side while I debated what to do. One of the waitresses came over and asked if I'd like a drink refill, even though I had only drunk about a third of the glass of soda. I declined and explained that my guest and I were going to be leaving because the food was horrible, but it would be great if we could get a refund. Laney came over and said she'd refund half, but later agreed to refund me for both my meal and my guest's meal, which was as cold and stale as mine. When she came back, Laney presented me with a new receipt for $4, citing that there was nothing wrong with the sodas we ordered. While that was true, I explained I believed that was horribly petty since my guest had drunk none of his soda and I had so little of mine -- and the point of the drinks were to enjoy them with our meals. The man, whom I assume to be Laney's brother, came over and was very apologetic, refunded all of my money and offered to cook us fresh food free of charge to learn how good his fresh cooking was (We declined.), but he didn't seem to think there was a problem with having cold and stale food on the buffet line.
Long story short, I think that China Farm uses quality ingredients and may very well produce good food when cooked to order, but don't count on getting an edible meal at the buffet. The orange chicken was all white meat and the beef and broccoli my guest had was made with quality looking beef and vegetables ... just cold.
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