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  • I unfortunately cannot comment on the drink quality, as we did not stay to finish ours. I am a guest at the hotel, but this might be my last and only stay here. TL;DR: what could have been a wonderful evening was ruined by a drunk patron first verbally, then physically, accosting our group. Security response? Not on the cams, can't do anything. The View is a *cigar* bar in the Aria, which is why we chose to have drinks there. I know cigars are not always an appealing smell, which is why we chose this location--so we did not bother people. Upon taking a seat in the corner my two friends lit their cigars and we ordered drinks. While waiting for them to arrive, a man sitting nearby shouted to us, first insulting the quality of our cigars then our appearance. We were put off by this, but we ignored it. It's Vegas, and people get unruly. He and his group moved off to another area, and we considered the event settled. A few minutes later, before our drinks even arrived, he walked over, stood over our seats, and commented on (a) the quality of our cigars, (b) our perceived income levels, and (c) our appearances, once again. At this point, we were shocked that there was NO response by the bar staff. He was pulled back by a friend. A few minutes later, he came over for a second time, snatched the cigar from my friend's hand, and threw it on the table. My other friend called for security, as this guy was being really aggressive and intimidating. STILL no security called--nothing was done until I asked the bar to send someone, which they did...eventually. He was, again, pulled back by the SAME friend. The member of security talked to us, asked what had happened. We explained. He told us he'd discuss the situation with his superiors and get back to us. On the way out, he talked to the other group. In the meantime, our drinks were delivered, but we did not feel comfortable enough drinking them. When he returned, the message was: we reviewed the tapes, and they caught nothing. Sorry. The security team member who talked to us was nice and did what he could--this is on the security management. We had untouched drinks, a damaged cigar, a ruined evening, and zero response from the hotel. At an upscale place like the Aria, I really expected better. This is a huge disappointment, and completely changes my perception of the hotel.
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