This is more or less a review of the company in general but this location was pleasant as well. I was given a Sharp TV for Christmas last year. The picture failed after a few months. Since the TV was a Best Buy exclusive they were in position to honor the manufacture's warranty. When they explained to me that the part to fix the TV was no longer available they apologized for the inconvenience and put the original payment amount on a store credit card. I took the card into the the store and a quick ten minutes later I was outta there with a new TV. Employees were nice and it was a pleasant experience considering the original reason I was there.