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| - We stayed at this resort from July 14 to the 21st in 2009. We traded a week of our Premier rated timeshare for this Premier rated timeshare (rated by Interval International). I really debated whether to give this a 3 star rating or a 2 star. I decided it really deserves 3 stars, but the deception that it is one of Interval International's highest rated resorts does make me mad.
First off, as you travel West from the Las Vegas strip or the 15 freeway, you will come to a Club Du Soleil location. We turned into this location, parked and entered to register only to see an abandon reception desk. A small sign on the desk tells us we need to get back in the car, and drive further down Tropicana to another Club Du Soleil location. We did that.
The staff seemed very friendly, and this second location looked very nice, we, however, were assigned a room at the location we just came from, so back in the car and to the other location. Please note, this was the hottest week so far in Las Vegas, we are talking about 110 to 115 temperatures outside.
Anyway, we again enter the building we were in before. The first thing I notice is the floors in the common area. They are tile floors with a faux finish to make them look ancient (kind of part of the French theme I think), but the faux distress did not hide the fact that these floors were filthy ... I mean to the point where the dirt was caked on where the floors met the walls, and the grouting between the tiels was pretty much black with dirt.
Our room was nice. It was a small apartment with a full kitchen that was adequately equipped and open to the living space, there was a small dining table (which would seat 4), the living room had an upolstered armless chair and a small sofa, a coffee table and an entertainment center that held the television and DVD player. The television was a tube type. There is a gas fireplace (something we really did not use) and a balcony with a bistro table and two chairs overlooking the highway. The furnishings were decent, but not at all stylish. The bedroom was furnished with a king size bed, two nightstands and another entertainment unit that had 3 drawers and housed another tube type television (not DVD player here).
The bathroom was attached to the bedroom, but also had a door leading to a laundry area and the kitchen beyond that. This was a good sized bathroom with a jacuzzi spa tub, dual sinks, and a shower over the tub. There was an ample supply of towels for the two of us (housekeeping is there once a week and restocks).
Outside the front door, and down stairs was a tennis court, with two BBQ at one end for use of anyone in the units. In another section of the small complex was a small swimming pool (nothing too impressive, but I am sure it does its job).
Bottom line is that we thought this was an adequate location, but definitely not one that deserves Interval International's highest rating, nor even their second highest rating. In a sense, we felt we were highly deceived. I guess the argument can be made our issues should be with Interval International, and not Club du Soliel, but the filth in the common areas is something that the resort can and should attend to.
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