Complete Crap! That's their service in two words. The guy walked around my house for an hour spraying and then a day later our door was covered in red ants. I called for emergency service and he said he'd come back out and take a look, but never showed or called. I gave him an extra day but still no call no show.
Needless to say, I called Orkin... thankfully, Orkin took care of all of my pests. BTW, this was 2 weeks ago, and finally thanks to Orkin I'm pest free. I suggest if you want bug removal and preventive services don't call this guy.