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| - Honestly, I've given this place so much business it pains me to have to write this. Sure, they're a healthier option in town. If you're looking for a quick grab n' go bite (salad or protein bowl) in and out, healthier, come on in. But, be wary of the service you might experience. The workers here are bipolar. There's maybe a total of 4 employees who are just the sweetest, and I love seeing them, I actually try to go here ONLY when those SWEET people are working, the ones who actually are spreading GOOD vibes. If everyone who worked here was like those sweet individuals, I'd give this place 4 stars. But for a place who prides themselves on "Good Vibes", they need to reconsider their staffing practices. I've experienced a lot of cattiness, what, just because you're in scottsdale gives you the right to be rude to your LOCAL REGULAR customers? They don't bother making relationships with locals, except.... They're super sweet to men, of course, the place is ran by females. The type of service they give is so biased as I watch them fawn over "cute men". Sorry guys. If you're really high vibe, show the same respect to people of all shapes, sizes, colors, and GENDERS.
Also, in regards to food options, I get more and more disappointed each time. They added a new vegan feature, a bowl with falafel, so I'm super excited. Only to find out it's filled with GLUTEN! Come on!!! Be SUPER CAUTIOUS if you're vegan or gluten free when buying food here because you'll also find the staff doesn't know anything about the menu either. If it's not labeled, they've got NO idea. There's usually a couple things I consider for my "cheat days" but what's more ironic is I still have to "cheat" at this "healthy spot". Lolz.
I've been coming here since this place was hole-in-a-wall, back when the Scottsdale location was the only location, when they prided themselves on the quality of their options. I've watched as they've added more and more animal products to the menu and fail to add additional health conscious, grain-free, gluten-free, and vegan options. It's just very disappointing.
Want a another healthy spot that's just around the corner? Go to Juice Core, I think I'll be sending my welcomed support over there now unless I feel a friendly welcomed invitation back to Kaleidoscope.
Edit: P.S. I'm sorry but I really just am looking for good, positive customer service from this place. I probably will try this place once in a while still but hope this can show that there needs to be a refocus on customer service. Please and thank you.
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