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  • I ordered online earlier this week with the yelp eat 24 hours. I set it so that I could pick it up at a certain time. I set it for 45 minutes after the order went through. I showed up a few minutes late, and they tell me that it is in the oven baking and will be out in a minute. Which that is fine with me. About every 3 minutes the cashier would come up and say another minute, it is in right now. (half the time the oven was empty) After more than 15 minutes of just 1 more minute, the guy tries to hand me a pizza that is not my pizza. I instantly reject it. He then goes up to the cooks and they all try to talk quietly about the fact that no one made my pizza, even though I've been standing there for more 15 minutes. Before they even start making it, the cashier guy comes up and says it'll be another minute, it's being baked right now. Now that might fly if I could not SEE them MAKING MY PIZZA and LITERALLY NOTHING IN THE OVEN! After more than 20 minutes of waiting, I finally get my pizza, half burned. For the wait I had, I could have walked up and ordered and got it faster than my wait for an order that was supposed to be ready when I arrived. If you're going to tell some it's in the oven over and over again, you should probably make sure that they are not in eyesight of the oven. There were girls standing waiting for salads and they were there before I got there and were there after I left. It's just that they had made it wrong.
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