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| - Wow. What a difference from their downtown Chandler location (which is now closed).
Service and food was just B-A-D.
1. We called to confirm the hours online and they weren't correct (closed earlier). In retrospect, we should not have called, to not hurry up and miss out on this painful experience.
2. The waitress didn't make it to our table for 15 minutes after we were seated and didn't frequent our table to serve us. We were wondering where she was since the place was dead with only an hour until closing time. When she did come to take our order it was apparent she was eating her dinner. Her mouth was full as she tried speaking to us and she even accidentally spit out some of her food on my arm as she leaned over to read our menu. GROSS. We should have walked out then but I thought, "Hey, everyone has to eat at some point, right? And accidents/mistakes happen, right?" Eww, my stomach still turns thinking about it. The few times she came out to check on us she was STILL eating while trying to talk. Her breath stunk of something gross (have mercy, why did she have to get so close?). Ok, I can go on and on but I'll stop for the sake of anyone eating and reading at the same time.
3. The rolls and sashimi were NOT good. Extremely fishy tasting. We even ordered one of their cooked rolls and it was so mushy and warm (not hot or cold - the safe temps) - we didn't even finish it. And what is up with macadamia nuts on most of the rolls described in the menu, yet they don't serve them because of allergies? I completely understand allergen precautions - but why even list it on your menu?
Oh, Sushi Eye, we celebrated birthdays, had grand old times and really digged your old location. Why, oh why must it end like this? :'o(
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