I recently met Edwin Castro, owner of Pop-A-Lock of Charlotte, at a networking event in Uptown Charlotte. I expressed to him how difficult it was when I had to get new keys made for my car. I had no other choice but to pay for a tow to the dealership and on top of that, the keys, without a remote, ended up costing me a fortune. After talking with Edwin, I realized that if I knew about his business, he could have provided me with a new set of keys and remote, without having my car towed. This man was extremely helpful and offered to provide me with a remote for my car. He sent me a remote to my apartment with detailed instructions on how to activate the remote within a week of our initial conversation. Also, his instructions allowed me to easily activate the remote myself instead of paying to have someone do this task for me. He was sincere and had a sense of urgency in providing me with his service. I will definitely use Pop-A-Lock of Charlotte if I ever need a locksmith in the future.