We were scheduled to stay here for 2 nights, but had to leave after one. The public bathrooms (near the pool) were very dirty, as was the elevators. I lost confidence in the cleanliness of my room before I even saw it. But, it was clean. The problem is with the mattresses, very very uncomfortable. When I notified Hilton customer service, they took notes on all my complaints and I received a note from the manager. She explained there was a convention of teens, who were not staying at the hotel, that made such a mess of the public areas. She also explained that they are planning on replacing the queen beds by the end of this year. That is why I gave them 3 stars. I was glad the manager took my concerns to heart.