I rarely leave negative reviews.. but this is consistently the worst service out of any Starbucks I've been to - EVER. Unfortunately I go here because it is close to my house and I love starbucks iced coffee... But almost ALL the employees are always completely out of it, slow, not eager to help, and constantly make mistakes because thy aren't listening/don't care. It's so weird - I actually really think Starbucks manager and corporate staff would not be happy. Normally I love starbucks but this is more like an overstaffed-yet-super-slow store pretending to be starbucks. It's not fast or efficient like the brand is known for. It's like everyone hired here are high school dropouts with no desire to do anything. It's bad service EVERYTIME and the drive thru line is always really slow because the chick they always have it makes so many mistakes. Also- they never have the creamer out on the weekend mornings and it's like pulling teeth trying to get their attention to ask for it. All I get is a black iced coffee, and it ALWAYS takes at LEAST 10 minutes.... on the weekends after 10am. Not their busiest time. The line is just long because all the workers are alway so confused.