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  • Cake was delicious but definitely overpriced. I've tried it once, loved it, and wanted to surprise my BF for his birthday. Since they're air-shipped from New York, I imagine they will taste more stale compared to the original, but at $50 a cake - I expected some minimal level of service (i.e. writing on the cake, complimentary candles and HBD signs etc.). Instead, I had to take the cake down to the overworked hostess station down by the noodle bar and wait in line to pay for this messy-looking thing in a cheap paper box like I'm standing in line at Food Basics... The other thing that threw me off was the cake plate was taped to the bottom of the box with masking tape: seriously, please "try" a little tiny bit on presentation - nothing about the packaging came off as "hip" or "chic" - just cheap. They also changed the birthday cake presentation (for reasons I'm assuming is based on process efficiencies at their industrial kitchens), the crumbs used to be neatly arranged on the circumference of the cake, but now is dumped in the middle like a pile of dog poop .... which meant I couldn't even write "happy birthday" on the cake myself. Summary: tastes great, looks cheap af, zero service
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