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| - RUDE PEOPLE, SMALL PORTIONS AND BAD SERVICE.
No smile, no friendliness, impolite, and slow, even when the store was not busy.
There were four of us and we got a kimchi jjigae, bibimbap, teriyaki bento and fried pork cutlet.
Bibimbap was bland and so much "burnt" hard rice. I mean I know bibimbap is supposed to have a bit of that, but you could not even bite through it and it did not even taste good. Furthermore, the pork cutlet was very dry, and there was barely anything in the bento box. Like literally, some of the box spaces were not even filled with food. Portions were so small. The portion of the jjigae was decent, but it was supposed to have in pork in it. But, it had like three small pieces and the soup was way too salty. Literally there was so little in it, it was practically nothing but soup. So much for "stew".
They gave us a lot of side dishes (6 types), but there was barely any quantity on it. When I asked for more of each side dish they questioned me because there was like 1 piece of kimchi left on the plate and said I had to finish it. Then, they only gave like three of them out of six side dishes. I mean they're free right, so I have the right to get more.
Lastly, they had the audacity to ask for tip, as if they were entitled to it. They literally just thrust their hand and said 10%. No other explanation. They would not let us leave unless we gave 10%. I mean half of us tipped but others who did not like the service did not, because tip is based on if you think the service was adequate or if you like it. One person did not get their change because they said it was tip (which was over 10%). Plus, they were so rude and impudence to demand tip. If they wanted tip then they could at least ask nicely. If it is the store policy to have tip, at least write it down on the menu (but it shouldn't be a policy because tip is not something you are entitled to.)
Disappointing food, but way more disappointed in the service.
I have been to this place twice because I thought I might give it another go as it might have changed and be different and better. Obviously it stayed just the same, bad.
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