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http://www.openvoc.eu/poi#funnyReviews
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  • Worst valet experience ever. The attendant gave me a hassle parking my car. I had to spell my last name 3 times. When he still couldn't spell it I handed him my husband's card to copy the name off of. He is a K player--their highest level. The valet guy told me I could not use my husband's card. I told him I am not using it, I am using it as a reference to spell the last name. He began to laugh. I cussed him out. At the end of the evening, when we returned for the car we asked to speak to the valet supervisor, Jim. I explained what happened and when asked to describe the valet attendant I described him as a white man with facial hair and a thick foreign accent. The supervisor yelled in front of my children that I should not describe someone as having a foreign accent and told me that I am a bad example for them. Needless to say, I will never go there again. The casino has gone down hill fast after changing from the Caesar's Horseshoe brand to JACK. It is more than obvious that they have no idea how to operate a casino and do not care about customer service. Do not waste your time going there. Try the Hard rock Racino in Northfield. They know how to treat customers.
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