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  • I stopped here to drop off the car that I rented from Roanoke, VA. I had the car for almost a week and the steering wheel locked and the car shut off on me several times; twice on the highway. With the rain and distance I had to drive, I just kept going. When I told the gentleman at this location, he provided a discount but no follow-up from corporate happened. I really told them that they should not rent that car out until the maintenance issues are resolved. I've been renting at Enterprise for a while now, and do so on a regular basis but I would have expected a full comp or at least a follow-up to understand what the issues were. Pleasant gentleman but I don't think he understood how having a car turn off when going 80 MPH could be a safety concern.
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