Purchased a Amazon local deal for a facial, called for my appt and got in when I requested. This was my first time at this Sola Salon, Trish made me feel welcome and comfortable. She asked me what my concerns were regarding my skin and skin care, so she customized my facial to my skin care needs. All the masks are customized which is nice. Her room is cozy with relaxing background music. My facial was relaxing, but I have to give her a special shout out for "deep cleaning" my pores, she really knows how to use that tool! My skin looks great, also purchased some new facial soap that she recommended.