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  • I can't recall ever taking my childhood pets to the vet so this is a new experience for me. Vets: I have encountered four Dr. St. John, Dr. Randy, Dr. Robert, and someone else. Dr. Robert was very nice and he took care of my Kylie when she was spayed. I think he did a great job. I believe he took over for Dr. St. John who did Kylie's intake. She had previously been bitten by the dog before us. She was great and gave us, I believe, the same amount of attention even though she still had blood coming from her bite. Probably not the most hygenic, but still, I appreciate the effort! Dr. Randy, I had an issue with him. I'm sure he was well meaning, however when he gave Kylie her third set of shots, she yelped like crazy (no pun intended) and he scratched the injection site because he thought she was itching, and then she went crazier! Stressful for everyone involved =/ Staff: The staff is pretty good here. Our first dog came out of grooming and peed from the excitement. They were on it like white on rice. One thing that I was a little frustrated about is that I called to board my dog for the day and still needed to wait to be seen by the vet. I suppose it would have been okay had I not been already late for class. The second day I boarded her (a week later) they couldn't find Kylie's chart which again, stressed me out because I had a class to get to. Boarding: I'm a little unsure about. I didn't get a chance to see what that part of the facilities looked like or where exactly they were walking my dog. When I came to pick her up they were unsure about the last time she was walked. When we got home, my dog peed right away like she hadn't gone in forever (this was 2 hours after they said she had gone out) and my dog was pulling to poo as well. I don't know how long they give the dog time to pee and poo or what but it was very frustrating to know that my dog probably didn't poo all day.
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