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  • After seeing my yelp review, I was contacted by the store manager at this Massage Envy with a generous invite back to receive the 90 minute massage I originally signed up for. After discussing my review with her and what I had originally booked my appt for (deep tissue), she recommended their heat therapy massage. I reluctantly agreed to come back after my first experience was sooo awful, but I figured it could only get better. And it did. I'm happy to say as I said to the manager as I left "this is what I thought I was getting the first time I came in." The gal who she scheduled me with for my massage was focused, gentle (as much as you can be in a deep tissue massage) and I could tell she was really in-tune with making sure I got the massage I needed. I am sore as heck after and still drinking lots of water, but it was welllll worth it. Also on the heated therapy massage, it was nice, but I did find it to be cold. Odd, I know, but they use a heated towel and once those things are out of the heater, they get cold quick. Luckily my gal offered to turn on the heated blanket; that helped. Anyways...I was beyond disappointed the first time I went to this massage envy, but I greatly appreciate the manager calling me to follow-up and offer to fix my experience. I no longer have an awful taste in my mouth about this place. and the next time I need a deep tissue massage, I will be calling them. My gal I had was AMAZING.
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