Everything went very smooth, only issue was once i drove up into the service area. I waited, and no one would help me... Then a kid came up in his truck... jumped out, and knocked on the glass window and someone started to help him. So I assumed that was what i needed to do... Once i got out of my truck then someone came out and started to help me. The service tech was very professional and courteous, knew exactly what was wrong. called in my service contract info and found out the issue was covered (which i was extremely happy with). I'll bring my truck in again, just the first impression was negative....