I got a new Wrangler at the end of March. I really wanted leather in the jeep and they said they would throw it in for free! I asked if this would be factory leather and they said yes. Well that is not the case, they send it out to some local shop(auto toys i think). So when it comes back the leather is NOT factory so it doesn't say Rubicon on the headrests and has catskins tags on the seats which is the leather manufacturer. I told them that this is not what we agreed to so I am not pleased as i would of just gotten a different vehicle if this is what they would give me. They said they would make it right and again said it would be factory leather and the install company would just have to reorder the correct seats. TWO MONTHS LATER we got the leather replaced. Its still aftermarket leather, i imagine they just mailed it to Chrysler to have the name put on. So it looks OK but pretty easy to tell that it is aftermarket(still is catskins). I also decided i wanted to have the tow package installed. this includes normal tow equipment and also includes an upgraded battery/alternator and auxiliary buttons. The upgrade from the factory is around $800 for them to install it was $1100. I said OK thinking that this is just for labor which is understandable due to the wiring install. Well i pick it up and to my surprise there is no auxiliary switches or upgraded battery/alternator. so half the product and an extra $300 as well. Someone was supposed to call me today to confirm that is all they include but of course not. This dealership has a HUGE communication problem. If i had known any of this before agreeing to it i would of said no thanks. I am done dealing with them, all warranty work needed in the future will be done by someone else. They even provide some oil changes which i don't even want anymore as I'm sure they will find a way to charge me for it or only put in half the oil. STAY AWAY FROM THIS PLACE!!!!!!!!!!!!