Definitely one of the better chicken and veal cutlet sandwiches I have ever had. However, for me to rate 5 stars, I need be absolutely blown away. So the reason I am not rating this restaurant 4 stars is because of the ridiculous amount of time it takes to actually get the sandwich. I understand how busy it gets as I usually visit during the lunch hour. That being said, I am not particularly impressed with the employees lack of urgency. Too many times I have visited where I see the people preping the sandwiches taking their sweet time when there's a lineup to the door. On several occasions I have even seen the sandwich preps in the dining area chatting away with other people or employees. It should not take 20 minutes to assemble one sandwich, especially when all the contents of said sandwich are already cooked and prepared, waiting to be placed between a bun. Overall, I love the food but the wait time is insane. I suggest the food to anyone as long as you visit earlier in the day.