Not sure why this location has such a bad review. This is pretty much the only location I use since it is down the street from my house. There is usually an older gentlemen who , I will say isn't the most talkative person, but when I come in gets business done and that's exactly why I came. I literally just walked in to mail a pre labeled package, there was someone in front of me, faxing something, he had misplaced his id and was taking a minute to look for it, so the ups employee said ma'am go ahead and put it on the scale. It took 15 seconds and printed me my receipt and I was out. Now that's really making use of time ! Appreciated him getting me in and out, isn't that what everyone wants anyways ? I know I do !