A few days before Christmas, I got an early gift in the form of an unwelcome hole in my driver's side window. BB or pellet or rock? Who knows? My insurance company uses Safelite to replace glass and I've had Safelite come to my home before to replace a windshield that was attacked by rocks from a truck on the freeway: I'm sure you know the feeling here in the valley.
After getting an 8:00am appointment on Christmas Eve day, I was at Safelite for exactly an hour. The staff there is professional and efficient. The window tech walked out to my car with me and examined the damage and inspected the rest of the car's windows, as well. He gave me an estimate of an hour, but it actually only took 40 minutes from the time he started until the time I left. I was even given a free can of glass cleaner for my new window. It's been raining so I haven't used it, but I will. Thanks, Safelite, but I hope I never see you again.