I'm not one to give negative reviews. This was just a truly odd experience. Called the number listed and woman that answers was very short and it comes off a bit rude. She didn't really allow me to ask about anything. Instead she mentioned she boards dogs and wants to give a family feeling environment to cuddle pets. Great, I thought. As I attempted to tell her about my dogs she immediately cuts me off again and mentions she watched lots of dogs so long as they can all eat together. I then make another attempt to talk about my dogs and was only able to say my 5dogs all eat together, but only my two Great Danes need boarding....and she hangs up. I attempted call back and left voicemail and a text thinking I might have poor cell signal. Then I get a voicemail from her and she admits to intentionally hanging up on me and stated she was sorry she had to be rude. I thought call dropped but she makes it clear in voicemail that she just hangs up and wishes me luck in my search. I then decide to search elsewhere.
Several hours later, I get a text that states "Sorry for the delayed response. We just cared for a family of 3 boxers last week and my husband said that was as much as he could handle, primarily bc he is actually allergic to dogs (even more to cats)!! But he can take over the counter allergy meds with one or two, more than that he suffers beyond reasonable for me to accept."
This is not a review of the service because we never got to that. Just a review of customer service I was provided. I can respect not being interested in a potential client. Businesses owners have a right to refuse any potential client, but there is no need to be so rude. I appreciate her apology and really believe it was sincere. Thanks for stepping up with the apology and the text to let me know 1-2 dogs is the limit. Appears just not my 2great Danes.