Never have I had a bad food experience at Fez until today. My partner and I both had new menu items and both disappointed. I had the pom cran chicken salad. The chicken cutlets were cooked to death and the salad was drowning in dressing. My partner had the battered cod which was one small piece of cod served with un memorable carbs. Never should the food server be responsible for dealing with a bad experience. I would have expected someone from the management team to come to the table and that did not happen. I will go back as I have been a Fez patron for ten years. I just expect more. As always the service is always delivered with a smile and enthusiasm. Don't make these people do the dirty work you as management should do.
l