rev:text
| - I was excited to hear that Red Robin was opening at Downtown Summerlin. We used to dine at Red Robin often when living in California. Who doesn't love their bottomless steak fries? However, after moving to Las Vegas, it became a rare treat. I know they had a location in The Galleria and somewhere in the Centennial area, which are not convenient to where I live.
After dining here several times, I have to say that I am very disappointed with both the food and the service. Maybe its the location, but the food isn't as good as I remember. The menu has definitely changed over the years. The Artichoke and Spinach Dip used to be large enough for a full meal. It also used to come with small pieces of garlic bread. This was very delicious back in the day, but now it is horrible - very sour and can't taste the artichoke or cheese at all! It almost tasted like chips with mayo. Gross. The bottomless steak fries used to be awesome as well. Nowadays, they don't even care to cook them very well and are horribly soggy. The generous portions of the fries have now been cut down to about 10 fries per plate. Surprisingly, some of my favorites like the BLTA Croissant, the Whiskey River BBQ Chicken Wrap and the Clam Chowder are still pretty tasty. I would also like to point out that the fruit salad here is awesome! Apples, Mandarin Oranges, Pineapples and Strawberries. Everything that I like! I love fruits, but I really can't stand Cantaloupe and Honeydew Melon.
Service here has consistently been bad and very slow. After the hostess sits us at our table, it seems like the wait for our server is usually about 20 minutes. Then when she finally shows up, we give her our drink and food orders right away because she took so damn long. Then what happens? Our appetizer arrives at our table before our drinks. Ugh, really?! Most of the servers do not even care to check up on us. Luckily, Red Robin has those Ziosk devices at every table so you can pay without having to wait for your server to bring you the check.
Come on guys, you have been open in the mall for a while now, time to get your sh!t together!!
|