This is not the closest Apple Store to my house but they always have available same day appointments so it's become my go to. Service always comes with a smile and I have never walked into this store without being greeted within 30 seconds of entering. They immediately check me in for an appointment and direct me where to wait.
I have been 3 times total and every time the problem was fixed or they gave me a new phone so they get 5 stars for solving the problem. My only downgrade is they bounce around from person to person when your phone is loading or updating and occasionally forget to come back in a timely fashion so I usually end up spending at least 45 minutes longer than I really should here waiting on my tech to come back around. I understand that they can help guests faster but a few extra techs would be great.
Overall they do a good job!