The staff here are shockingly rude, unhelpful & pretentious. I was appalled. I am an intelligent teacher & they were absolutely condescending to me. They treated me like I could never put together one of their doll houses. To top it off, EVERYTHING is over priced. Ridiculously so. I realize they are one of the only stores of their kind but they need to turn it down about 20 notches. I was told they rent but when they found out what company I was from (a performing arts school), all of a sudden, they didn't rent any more. They would not make any exceptions at all even though I am with a well-known, reputable school. Very disappointed. Would never give them my business again. Thoroughly disgusted w/ this business & have since heard the same from other reviewers. One star is way too much for this store.