About: http://data.yelp.com/Review/id/g3ROEFyHkDrvynS1P3TtNQ

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About: http://data.yelp.com/Review/id/g3ROEFyHkDrvynS1P3TtNQ Goto Sponge NotDistinct Permalink

An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

Attributes	Values
type	rev:Review
dateCreated	2017-02-17 00:00:00 (xsd:dateTime)
itemReviewed	Hollywood Kids Academy
http://www.openvoc.eu/poi#funnyReviews	0 (xsd:int)
rev:rating	2 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	9 (xsd:int)
rev:text	My daughter did the triple threat Twinkles program and also private singing lessons at the Summerlin location and she thoroughly enjoyed it. Hands down, the best thing about it was the teachers who were always patient, kind and pleasant with my daughter. Unfortunately, we will not be returning because of the manager Mary Klein. Mary is terribly and obviously unhappy, unprofessional, miserable, irritable and rude on almost every occasion I had the displeasure of dealing with her. Despite the overall quality of my child's experience with the teachers, I can't risk my daughter being subjugated to Mary's dark disposition in the future. This programs requires a 6 month contract and parents are not permitted to have eyes on their child for the duration of the class as it could be a distraction. While I understand the intention, this leaves a zero margin for error and wouldn't expect anything less than stellar customer service and interactions with ALL the staff with parents and children: a foundation of trust. A person like Mary who responds to benign program based questions with sarcastic and dismissive tone is the absolute worst thing for a business dealing with children. I am absolutely confused as to why she doesn't find a different job because she is clearly overwhelmed and ill-equipped with the personality traits that mirror the otherwise joyful and creative atmosphere they are trying to project at Hollywood Kids. In short, she is the weakest link. Despite her abhorrent behavior, it is unlikely she will be removed from the position because she is friend's with the owner. Mixing business and friendships can be tricky and this is a prime example so a word the the owner: making Mary an inextricable part of your business might prove to be devastating down the line.
http://www.openvoc.eu/poi#coolReviews	1 (xsd:int)
rev:reviewer	Marcie

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