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| - I am updating my review from before, because I feel as though this place needs to get much better.
I have had orders messed up on occasions, and I can understand every once and awhile, but not as often as it is here. If this were the only reason I would be fine with it, but it gets worse than that. I feel as though this location doesn't care much about food safety. I got scones that were hard and chewy, tea that has what looked like strings in it, and cold sandwich where the vegetables seemed warmer than they should be (if you look up the health inspection of this place I can see why). I have on 3 occasions (one recently) where I have intestinal issues after eating here (I do not want to be too descriptive) as well.
I ask workers when the tea was made, and they never seem to know; but they have a sticker with a time on it on the tea. When I came in in the morning the sticker said 2pm and they said that is when it is good until; then I come in at 3:30 and it says 2pm, and they say that is when it was made. To me this is unorganized and when it comes to food and food safety; these things should be known 100%.
I also have a gripe about one of the managers (younger blonde) when I asked her a question she actually looks at her coworker and laughed; then answered. I was a little taken aback at this response.
The only reason I am giving them a 2 star instead of 1 is because a couple of their other managers have made things right before for me, and they have been friendly as can be. One even greeted me by name; and this made me feel very welcome.
All in all I will not be coming back here, because I feel when you pay restaurant prices at a sandwich place; the food, service, and quality should be much higher than this. I should not have 3 intestinal issue problems when paying these prices, and the employees should know when things were made at these prices as well. I am not one to gripe and complain, but I feel they need to work on these issues.
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