James cut my hair. He was nice, and cut my hair pretty quick. I have long, super thick and heavy hair, so I told him to thin it out (bc i don't like the choppy look). He used a different method for thinning out hair. He used a metal spear-which looked like a knife. I've always had my hair thinned out with thinning scissors. He thinned it out a bit too much so the ends are lighter and flips out. I guess it's my fault because I emphasized a lot to thin it out. A few friends have seen him and like how he cuts. This review is based on how he cut my hair. As we all know, every person has different texture/style hair, so the outcome of a cut is always different. Cheers!!