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| - Lots of mistakes, failed makeup attempts, with good food and great ambiance.
My husband and I came here on 11/12/15. He loved the pseudo-carbonara and insisted I try it. I did. I also found it great - but not to-die-for. Bacon was crispy, the noodles thin spaghetti, but not traditional.
I love the sexy ambiance of the bar area, as well as the rounded and windowed features in this area. It was Thursday and we opted out of the bottle and board special. The bar was not full and it was happy hour. We started our night off with the bartender saying welcome and I'll be right with you. Literally, 10 minutes later he returned. He seemed much more focused on bringing other customers refills (taking refill orders) and bringing waters, than to stop over at our table.
Once he did stop over, we ordered cocktails not on the happy hour menu and the fried green tomatoes. Now, I am not a big fan of tomatoes because they are slimy and slippery but these were firm, tangy, crispy from the perfect fry served over a spicy sauce with shrimp. They were a great treat we both enjoyed and had to debate the last one!
I ordered a ceasar salad and the carbonara - in fact the bartender even recommended the salad. My husband ordered the short ribs. We also ordered a round of happy hour beverages to go with our food. Unfortunately, the mistakes continued and my salad was not served. There was confusion on when to serve it so I suppose they decided NEVER was most appropriate. In honesty, I said I didn't want it since I was already eating the entree. The bar tender came back over and said he messed up putting it in too late. OK... The short ribs contained a LOT of fat but were tasty and well seasoned.
As we were winding down, the bartender showed back up with Pati's rum cake - his favorite so he told us. To help rectify the situation, he said the rum cake was on the house and he removed the happy hour cocktails and gave us the local discount - which we WERE already. Sadly, he STILL CHARGED US FOR A DESSERT WE NEVER ORDERED. The local discount is applied for locals dining locally - which we were doing and would have received regardless. The point is that we never ordered the rum cake and never wanted the rum cake. I don't want dessert, I want good service. I have the receipt still if the bartender remembers this night. I didn't like the rum cake, but it's one of my husband's favorites only with more rum.
If you mess up so much you decide to bring a consolation dessert, do NOT charge the customer for something they didn't order.
I doubt we will return.
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