Well I don't know what Subway these reviewers were talking about... But surely it can't be the Subway I love. The woman (whose name escapes me, though I believe it starts with a D) always greets me with a smile. I used to go quite often (budgeting =less eating out) and always got my food promptly and correctly. A little patience goes a long way people. Making a hundred different sandwiches a day and trying to get every order correct is a little difficult especially when there's screaming children and upset customers in the store. So give them some slack I work across the street and couldn't be happier going every day for lunch.