If it was possible to give these people negative stars I would. Three weeks to fix a washing machine with tons of excuses.
They are now on the "no use hit list" with Old Republic. If you had a life emergency you'd be dead before they cared enough to help you.
It was one thing when you say you have to order parts and be back in a day, it's another when you take a week to get back then say you have more parts to get because you messed up and then take two weeks to get back.
I complained to Old Republic and their rep called their office. His reply to me "you are so right these people are out of their mind". If he said what he was going to do cause he seemed really pissed they will be off the list.
I really suggest if you need a repair run and find someone else.