I usually come here when in Toronto near U of T's campus. It's bright and usually clean(ish). The staff aren't as friendly as I remember them in the past.
The coffee's not that great, but it never is here. The muffins sell well enough that they're always fresh, tho', which is a plus.
The washrooms are maintained by the Community Ctr in which it's located and are pretty decent.
This location needs more outlets.